Our Cookie Policy | Grand Canyon Railway & Hotel

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Cookie Policy


The websites owned and operated by Xanterra Leisure Holding, LLC, its affiliates and subsidiaries (“Xanterra” “we” or “us”) (each a “Site” and collectively the “Sites”) use cookies and other tracking technologies to help improve your user experience and the performance of our Sites. By continuing to use the Site from which you accessed this cookie policy, you consent to the terms of this policy. Please read this policy carefully to understand how we use cookies, web beacons and tracking technologies, and how you can control or manage your consent to the collection of data using these technologies.

What are Cookies, Web Beacons and Other Tracking Technologies?

A cookie is a small file placed by most websites onto your computer. Cookies allow websites to perform a variety of functions, such as remembering that you have logged in, ensuring you have a stable and secure connection, remembering your preferences and much more. Cookies may also be used in order to deliver advertising or other content that is relevant to you both on that site and across the web, during the session or over time. Most websites depend on cookies to ensure the best user experience, to understand how the Site is being used in order to optimise the experience, and to deliver relevant content.

Types of Cookies, Web Beacons and Other Tracking Technologies We May Use

First Party Cookies

First party cookies are set by the website you are visiting and they can only be read by that site.

Third Party Cookies

Third party cookies are set by other organizations that we use for different services. For example, Xanterra uses external analytics services and these suppliers may set cookies on Xanterra’s behalf in order to report what’s popular and what’s not. By your continued use of the Site, you consent to our use of third party cookies as described in this policy.

Please remember, our Site may contain content embedded from, for example, YouTube or Flickr. This Cookie Policy does not apply to third-parties who may set their own cookies. Please see the applicable policies of those third parties for more information.

Session Cookies

“Session Cookies” are stored only for the duration of your visit to a website and are generally deleted from your device when your browsing session ends (or shortly thereafter) or when you delete them. For example, we may use a session cookie to keep you logged in to your account while browsing our Site.

Persistent Cookies

“Persistent Cookies” are saved on your device for longer, fixed periods of time. Persistent cookies are used where we need to know who you are for more than one usage session. For example, we may install a persistent cookie if you have asked us to remember preferences like your location or your username.

Web Beacons, Clear GIFs, Page Tags, etc.

These terms (and several others) are often used to describe a particular form of technology implemented by many websites, typically to help them to analyze how their site is being used and, in turn, to improve your experience of their site. They may also be used to target any advertising being served on the web page you are viewing, to analyze the success of marketing campaigns or provide enhanced analytics.
A “web beacon” usually takes the form of a small, transparent image, which is embedded in a web page or an email, that allows us to analyze whether users read a particular email. They are used in conjunction with cookies and send information such as your IP address, when you viewed the page or email, the type of device or browser you use, and your (broad) location. These technologies may be used by us or by third party service providers.

Flash Cookies

Any content displayed using Adobe Flash may require the use of “Flash Cookies.” The Adobe website provides comprehensive information on how to delete or disable Flash cookies either for a specific domain or for all websites. Please see http://www.adobe.com/products/flashplayer/security for details. Please be aware that restricting the use of Flash Cookies may affect the features available to you for Flash based content.

How We Use Third Party Cookies and Other Tracking Technologies

We may partner with a limited number of third-parties who may install cookies, or use web beacons, and other tracking technologies in order to deliver the services they are offering. When we allow third parties to use these technologies on our Site, they may create and compile analytics based on your usage of the Site or deliver advertising or other relevant content to you (including over time and across other websites). Please note that third parties’ use of these technologies may also be subject to the privacy, cookie, and other policies of that third party.

Cookies We Use

Details of some cookies we may use on our various Sites, and what they do are below. The cookies we use generally fall into one of the four following categories:

  • “Strictly Necessary” – These cookies enable various operations on the webpage. For example, a session cookie may be used to maintain an active session, or to keep you logged in to your account. Our use of essential technologies may occur regardless of whether you have provided your consent.
  • “Functional” – These cookies further enhance the operation and functionality of our Site. For example, our Site may request the installation of a cookie if you would like to store your username or stay logged in after a session has ended.
  • “Performance” – These cookies help us improve the performance of our Site, to see whether you view certain content, or to learn how users interact with the features of our Site or other services. For example, when you arrive at our Site, the Site may install several session cookies that analyze how you spend your time on our Site.
  • “Marketing” – These cookies help deliver content or advertisements that may be of interest to you. These advertisements may be delivered on our Site or on third-party sites after you visit our Site.
Cookie NameDescription
JSESSIONIDStrictly Necessary (First Party)Remembers your 'session ID' ensuring a smooth site browsing experience. The Site will not function correctly without it.
has_jsStrictly Necessary (First Party)Detects if the user has Javascript enabled to determine how to deliver content to suit the visitors preference. The Site will not function properly without this cookie.
Performance (Third Party)We use Google Analytics to record general user behavior on our Site in order to improve the Site. No personal information is gathered and all data is ‘aggregated' to enable us to see general
__utmzSite trends. __utma enables Google Analytics to see repeat visits from the same computer and follow an individual journey __utmb works with __utmc to determine how long a person spends on the Site
__utmz stores where a visitor came from prior to visiting the Site
How to reject or delete these cookies:
IdAdvertising (Third Party)The DoubleClick cookie (id) enables the measuring of the effectiveness of online marketing campaigns.
How to reject or delete this cookie:

Social Media

To support our videos, we sometimes embed video content from websites such as YouTube. As a result, when you visit a page with content embedded from those sites you may be presented with cookies from these websites. We do not control these cookies. You should check with the YouTube website for more information about these cookies.

We would like to draw your attention to the fact that some of our Sites now include embedded ‘share’ buttons to enable users of the Site to easily share articles with their friends through a number of popular social networks. These sites may set a cookie when you are also logged in to their service. We do not control these cookies and you should check the relevant third party website for more information about these. They are YouTube, Facebook, Twitter and Google+.

Controlling your Cookies and Other Tracking Technologies

Every browser has a different method for controlling cookies. Please note that many modern browsers include a “do not track” feature that may help protect your privacy, although there is no defined response by many websites (including our Site) to a do-not-track request. Please also be aware that restricting cookies may impact the functionality of this Site and others.

For more information about cookies, web beacons, and other tracking technologies, how to control these technologies, or to learn how they can affect your privacy please visit the following sites:


Updates to this Policy

We may update this policy from time to time. We will post the most current version of this policy with its effective date on our Site. Your continued use of the Site means you consent to the terms of this policy.


By mail:
Xanterra Leisure Holding, LLC
Attn.: Legal
6312 S. Fiddlers Green Circle
Suite 600 North
Greenwood Village, Colorado 80111

Or by email: [email protected]