The Polar Express Train Ride
Here is a very special chance for you and the entire family to experience the magic of The Polar Express™, the classic children’s book by Chris Van Allsburg.
Every winter the Grand Canyon Railway’s Polar Express comes to life on a journey from the nighttime wilderness of Williams, Arizona, to the enchanted beauty of “the North Pole”—where Santa Claus and his reindeer are waiting with a keepsake present for every good boy and girl. You’ll be smiling from ear to ear, as you watch children’s faces light up when the train arrives, and enjoy hot chocolate and chocolate chip cookies while listening to this timeless story.
Make this a family holiday tradition, and call today to make your reservations (because space is limited to those who truly believe in the spirit of Christmas). The ride lasts a little over an hour, with the train leaving each night at 5:30 p.m. and 7:30 p.m. Book online for 2017 now, or call 1-888-848-3511.
What to Expect
You’ve reserved your tickets for The Polar Express. Your family is excited to go to the North Pole. So now what? The following information will help you plan your trip to maximize the magic.
Grand Canyon Railway’s The Polar Express is a magical, nighttime train adventure to the “North Pole.” During the holiday season The Polar Express departs the Williams Depot in Williams, AZ at select dates and times, and takes you and your family on a journey through the moonlit wilderness.
Much like in the book and movie, guests can expect a lively bunch of elves, chefs and other characters to provide constant entertainment. Photo-ops are plentiful as you are encouraged to sing, dance and act out old fashioned holiday songs, and read along to The Polar Express story by Chris Van Allsburg. Fill up on chocolate chip cookies and hot chocolate provided by Santa’s chefs just before you arrive at the North Pole.
Upon arrival to Santa’s Village, the train will fill with anticipation as Santa makes his way through the cars, visiting every boy, girl, mom and dad, leaving them with a special gift. Santa will visit each car as the train returns to the Williams Depot.
TOTAL ROUND-TRIP TIME: Approximately 90 minutes.
Frequently Asked Questions
How do we get to Williams?
Once I arrive to Williams, where do we pick up our tickets?
How far in advance of our departure should we arrive?
Train Only Guests
We recommend arriving at least one hour before departure. This should provide enough time to pick up tickets at will-call and be ready to board The Polar Express. The train will begin boarding 15 minutes before departure. You can certainly pick up your tickets earlier. Tickets will be available at 11:00 a.m. on the day of your departure.
Polar Family Package Guests
The Grand Canyon Railway Hotel is conveniently located adjacent to the Williams Depot. You can begin checking in at the hotel at 3:00 p.m. Upon check in you will be issued both your train and meal tickets. Dinner and breakfast at the Grand Depot Cafe, also located next to the hotel, is included in your package. If you’re on the 5:30 p.m. departure, we recommend arriving to Williams around 4:00 so you can check-in, pick up your train tickets and have plenty of time for dinner.
What can we bring with us on the train?
What are the seating arrangements?
What else is there to do in Williams?
I have a package with meals – what are the hours of the Grand Depot Cafe?
Where do we park?
The Polar Express Charity Train
How do we apply?
All hotel package rates are based on adult double occupancy for 2 adults + 2 children and do not include tax. Rail-only tickets are per person and prices do not include tax. Valid for travel from 11/11/17 – 1/06/18. Rates subject to change without notice.
TM & © Warner Bros. Entertainment Inc.